Abstract

THE 8 WASTES

Ana Carolina Kogawa*, Hérida Regina Nunes Salgado

ABSTRACT

The 8 wastes contribute to the enhancement of products and processes, wear out collaborators, delay jobs, and negatively affect the physical and emotional. This paper describes the wastes that affect companies, industries, commerce, offices, hospitals, restaurants and all sectors that value quality. The ignorance of these failures, extra work or dead weight increases the iceberg of the quality cost and eliminates the chances of growth and prosperity. "Non-quality" is a hidden factory that generates waste. It must be identified and worked point-to-point in order to achieve the Total Quality and the Success.

Keywords: wastes, iceberg of the quality cost, quality, success, Total Quality.